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Business-Englisch: Mehr Zeit gewinnen durch effektives delegieren
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Die Projektordner stapeln sich auf Ihrem Schreibtisch. Sie fühlen sich immer öfter unter Zeitdruck. Da hilft nur eines: professionelles Delegieren.
Business English Today-Tipp: So übertragen Sie Aufgaben, Kompetenzen und Verantwortung, um sich selbst zu entlasten und Ihre Mitarbeiter zu fördern.
First things first: One of the reasons you’re so successful is that you’re good in your job. You have faith in yourself and – when all else fails – you’ll be around to get things done. But, before you start patting yourself on the back, what about your stress levels? What about work-life balance? Even Super-You can ask for help – by delegating. Here are three steps that will help you. But before you read them, do this quick delegation test. It will show you how good you already are at delegating
| The delegation test
When your spouse, partner or a friend asks you, “How was work today?” do you tell them how much you did? Or do you tell them about how you coached others to help you? If you can report on how well your staff are supporting you, you are on the right track. But if you sigh and tell them about all the rush jobs you had to handle, you may not be delegating enough.
Step 1 – Decide what you want to delegate
The first step is to find out what tasks you may be able to entrust someone else with. Find out by keeping a record of everything you do. After two weeks, look through the record and ask yourself if that is what you were supposed to be doing. For example, your job as a manager might be to:
- Explore possible mergers and joint ventures
- Map out your company’s growth strategy
- Coach employees
- Help develop a new corporate identity for your company.
If you find that you are not spending most of your time in these areas, look closely at those areas where you are squandering time and decide what to delegate. These tasks could include:
- All routine clerical duties (filing, sorting, routine reports)
- Making minor decisions
- Anything your staff should be doing when you’re not there
Avoid these delegation barriers
Leaders often avoid delegating jobs for a number of reasons. The biggest barrier to delegation is insisting on doing it all yourself, for instance by saying to yourself:
- It would take me too long to explain everything.
- I can’t think of one person on my staff who could do this.
- If you want a job done properly, you have to do it yourself.
- My staff are all overworked as it is. I can’t ask them to do anything else.
Step 2 – Find the right person for the job
The right person is the one whose skills and personality are best suited to the task. To help you find out who this is, ask each of your employees these five questions:
- What more would you like to learn about this company?
- Into which areas would you like to expand your skills?
- What area of this company do you know the most about?
- What area of this company do you know the least about?
- Would you like to change your current job duties?
Step 3 – Communicate what you want
The next step is to tell the person you have chosen what needs to be done in such a way that they will do it properly and gladly. Do this by telling them what needs to be done and saying why you have chosen them to do it. Then, ask them if they are happy about taking on the task.
Here are 2 suggestions for what o say when you delegate
- I’d like you to make some calls to find out what customers think of our service. There will be about 25 calls to make. You have a very nice telephone manner and I think you would represent us well and also get people talking. Do you feel happy about doing this?
- Do you think you could write a letter to our suppliers about the new purchasing policies? I’m asking you because you’re a good, clear writer and you know all about our expense control measures. I know it’s a bit of a challenge, but it’s the kind of job I can imagine you’d do well. What do you think? Would you like to take it on?
Vokabel-Übersicht Englisch-Deutsch:
when all else fails – wenn alle Stricke reißen | to pat oneself on the back – sich selbst auf die Schulter klopfen | spouse (_spauz) – Ehepartner | to sigh – stöhnen | rush job – Eilauftrag | to entrust so. with sth. – jmdn. mit etw. Betrauen | merger – Fusion | to map sth. out – etw. entwerfen | to squander – verschwenden | filing v Ablage | current – aktuell | manner – Art | supplier – Lieferant | purchasing – Einkauf |  | | Beitrag veröffentlicht am: 14.12.2009 | | | |
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